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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Alexander

August 27, 2026

5  out of  5
rating by Richard Alexander
"Teresa made the process of switching insurance companies quick and painless. Thank you!"
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Sam

August 27, 2026

5  out of  5
rating by Sam
"Excellent and courteous service provided by Teresa. Keep up the good work. Kudos to her."
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Md Talukder

August 26, 2026

5  out of  5
rating by Md Talukder
"They are friendly and also gave me a better price ......"
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Vasu Sampath

August 26, 2026

5  out of  5
rating by Vasu Sampath
"Great service from office staff
, especially Michelle and Matt"
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motyesam

August 25, 2026

5  out of  5
rating by motyesam
"I had been with an insurance Broker for many years and felt like I was missing something- It wasn’t just the money out of my pocket, but the lack of customer service and the confusion with renewals and lack of quick turnaround in my policy changes… When my son saw my distress, he recommended going to his agent at State Farm, I figured I’d give them a shot.

I called and spoke to Sabley at Andrew Shull’s State Farm office and from that first conversation, I knew I would be in good hands. I felt like a huge weight had been lifted off of my shoulders, there was a person who would genuinely be there to help support me and not just speak words. The idea of dealing directly with an insurance agency versus a broker is definitely the way to go.

My policy was put together immediately and did not take a weeks to go over and over. Any changes we discussed were understood clearly and concisely. We were totally on the same page from the get-go.

Thank you Sabely- You look forward to working with you for a long, long time!!!"
We responded:
"Hello, thank you for sharing such thoughtful feedback! I’m grateful to hear that our office provided clear communication and responsive service throughout the process. We truly appreciate the opportunity to assist with your insurance needs and are glad you chose our office! - Andrew "
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Barbara Baron

August 21, 2026

5  out of  5
rating by Barbara Baron
"Had many questions on my physical damage coverages since my car is old but Michelle @ Andrew shull"s office was extremely polite and helpful. I was with state farm when I owned my home ,including automobile for 32 years in The Colony Tx.and I'm so happy to be back with a company I've always trusted. This agency has been wonderful to work with and so polite. Thank you again"
We responded:
"Thank you for sharing such thoughtful feedback and for returning to our office, Barbara! I’m grateful to hear that you received polite and helpful service and that your questions were addressed. We truly appreciate your continued support and the opportunity to assist with your insurance needs. - Andrew "
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Janet McNichol

August 20, 2026

5  out of  5
rating by Janet McNichol
"Amy and Amber from Andrew Shull's office were absolutely amazing! I called into the office for two different reasons one was to get more detailed explanation on how to properly file my son's accident claim which Amy was a huge help. The other was recently and spoke with Amber regarding a letter we received I needed help with. Again, Amber was very helpful. Not only did they both walk me through each issue I had, they really went the extra mile to make me feel calm and more at ease. The customer service I received from both these ladies was fantastic! Thank you!"
We responded:
"Thank you, Janet, for your kind words and 5-star review! I’m glad our office could be there when you needed assistance and help make the process easier. Thank you for recognizing the service you received and for choosing our office for your insurance needs. - Andrew"
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Cece Saenz

August 19, 2026

5  out of  5
rating by Cece Saenz
"Amber was amazing! She was incredibly helpful with explaining the policies and all the ins and outs. She even helped me get a lower rate! I truly appreciate her help and highly recommend her!"
We responded:
"Cece, I appreciate you taking the time to leave such thoughtful feedback! I’m pleased to hear you received clear explanations and felt well supported throughout the process. Your recommendation means a lot, and I’m grateful you chose our office for your insurance needs. - Andrew "
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Shirley Taylor

August 14, 2026

5  out of  5
rating by Shirley Taylor
"I have worked with several people in this office. They are all very good at addressing issues quickly and efficiently. Michelle helped me with my car insurance today and took the time to explain any changes I made. Enjoyed working with her."
We responded:
"Thank you for sharing this, Shirley! It means a lot to hear that you’ve had positive experiences with our office over the years. I’m especially glad we could take the time to go over your auto insurance changes and make sure everything was clear. We appreciate your continued support! - Andrew "
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wendy Ocampo

August 8, 2026

5  out of  5
rating by wendy Ocampo
"Had really great service and took care of me in minutes!"
We responded:
"Wendy, thank you for the 5-star review! - Andrew"
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Clay Kutch

August 7, 2026

5  out of  5
rating by Clay Kutch
"Smooth transaction. Thanks for your help today, Amy."
We responded:
"Clay, thank you for the five-star review! We appreciate your support!
- Andrew"
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Kevin Feldt

August 7, 2026

5  out of  5
rating by Kevin Feldt
"Michelle was awesome!! She was very helpful and courteous."
We responded:
"Thank you, Kevin, for the wonderful 5-star review! We’re so glad to hear Michelle was helpful throughout your experience. - Andrew"
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Kristi Douglas

August 6, 2026

5  out of  5
rating by Kristi Douglas
"Always a positive experience! Friendly on top of great customer service. Much appreciated."
We responded:
"Kristi, we appreciate your kind words! My team and I are always here to serve you and your insurance needs. - Andrew"
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Details Global LLC

August 5, 2026

5  out of  5
rating by Details Global LLC
"Always responds fast and always answers all my concerns"
We responded:
"We’re so glad to hear our team is always quick to respond and takes the time to address your questions and concerns. We truly appreciate your continued support! - Andrew"
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Ida cook

July 31, 2026

5  out of  5
rating by Ida cook
"Amy is so very sweet and kind to work with. We appreciated her help on our call."
We responded:
"Thank you for your kind review, Ida! We're so glad to hear that Amy was able to provide such a positive experience! - Andrew"
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Comfort Amiekumo

July 29, 2026

4  out of  5
rating by Comfort Amiekumo
"I have always gotten personalized service and I called frequently and still get listen to"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you've received personalized service! - Andrew"
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rodger mckinnon

July 28, 2026

5  out of  5
rating by rodger mckinnon
"Always professional and helpful."
We responded:
"Rodger, thank you for the positive review! - Andrew"
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Anthony DiDonato

July 24, 2026

5  out of  5
rating by Anthony DiDonato
"Just got off the phone with Michelle, and cannot express how wonderful the experience was. She got my policy updated right away and even took the time to explain an opportunity to save even more money. Thanks Michelle!"
We responded:
"Anthony, thank you so much for your kind words! We're thrilled to hear that Michelle provided you with such a great experience. - Andrew"
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Mario Urbano

July 17, 2026

5  out of  5
rating by Mario Urbano
"Amy was very helpful and I truly appreciate that kind of customer service . It’s speaks volume of your company in a positive way. Amy assisted me with my requests and answered all my questions very friendly and helpful. Thank you Amy!"
We responded:
"Mario, thank you so much for your wonderful 5-star review! We’re thrilled to hear about your experience with Amy! - Andrew"
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Jamie Davis

July 17, 2026

5  out of  5
rating by Jamie Davis
"Best customer service! Michelle helped me with my account and save money while still added a new car, she took the time to help me figure out the best solution with still keeping my car at the best coverage. If your looking for amazing service go here!!!"
We responded:
"Jamie, thank you so much for your amazing five - star review! We’re thrilled to hear about your experience with Michelle. - Andrew"
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Jaime Dickerson

July 17, 2026

5  out of  5
rating by Jaime Dickerson
"Very responsive and helpful! Michelle was awesome to work with and helped me save money!"
We responded:
"Jamie, we’re thrilled to hear about your experience working with Michelle. Providing responsive, helpful service and helping customers find ways to save while maintaining the coverage they need is exactly what we strive for. - Andrew"
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Wanda Bledsoe

July 15, 2026

5  out of  5
rating by Wanda Bledsoe
"It is always a pleasure doing business
with State Farm and we are very blessed to have Michelle Morphis as our agent representative. She gives the best customer service and she always cares about her customers needs. We appreciate her very much and feel confident and safe in her care."
We responded:
"Wanda, thank you so much for your wonderful 5-star review! We’re truly grateful for your kind words and are so happy to hear about your experience! - Andrew"
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Gloria Pienaar

July 8, 2026

5  out of  5
rating by Gloria Pienaar
"Linda at Andrew Shull State Farm. It is always great dealing with you today! You are always so helpful, polite, knowledgeable and professional. Thank you for answering all of my questions. State Farm and Andrew Shull are lucky to have. Blessings"
We responded:
"Thank you, Gloria, for your review! We truly appreciate your kind words about Linda and the service she provided. We’re so happy to hear that she was able to answer your questions and make your experience a positive one.- Andrew"
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Carrol Cross

July 7, 2026

5  out of  5
rating by Carrol Cross
"I have loved working with Andrew Shull State Farm Office. Always get what you need done in a timely manner."
We responded:
"Thank you, Carrol, for your thoughtful review! We truly appreciate your continued support! - Andrew"
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Courtney Johnson

July 3, 2026

5  out of  5
rating by Courtney Johnson
"Shout out to Amy for helping me with all my products with state farm she makes the process so easy, she was so polite, sweet, and very attentive to my needs."
We responded:
"Courtney, Thank you for taking the time to share your experience with Amy! We think she is pretty great too. Appreciate you being a part of our State Farm family! - Andrew"