State Farm® Insurance Agent Andrew Shull
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Scott
October 2, 2026
5
out of
5
rating by Sara Scott
"Extremely nice office staff, who are very attentive to your needs. I have been with them for over 10 years, and have never had any issues. Michelle is the sweetest to talk to on the phone, but I really just appreciate the quality care I’ve received from this State Farm location."
We responded:
"Sara,
Thank you so much for your kind words and for being with us for over a decade! We're thrilled to hear that you've had such a positive experience with our office staff and that you've appreciated the quality care from our team. It's wonderful to know that we've been able to meet your needs consistently. Your feedback truly means a lot to us.
- Andrew"
Janet McNichol
October 2, 2026
5
out of
5
rating by Janet McNichol
"Michelle, Amy and Amber from Andrew Shull's office are absolutely amazing! I have called into the office for a few different reasons one was to get more detailed explanation on how to properly file my son's accident claim which Amy was a huge help. The other I spoke with Amber regarding a letter we received I needed help with. Again, Amber was very helpful. And today speaking MIchelle regarding our renewal she was so helpful. Not only did they walk me through each issue I had, they really went the extra mile to make me feel calm and more at ease. The customer service I received from all three of these ladies was fantastic! Thank you!"
We responded:
"Thank you, Janet, for your kind words and 5-star review! I’m glad our office could be there when you needed assistance and help make the process easier. Thank you for recognizing the service you received and for choosing our office for your insurance needs. - Andrew"
Debbie Cannon
October 2, 2026
5
out of
5
rating by Debbie Cannon
"Michelle was very nice on taking my payment"
We responded:
"Debbie,
Thank you so much for your kind words! It's wonderful to hear that Michelle provided you with a pleasant experience while taking your payment. We appreciate your feedback and are here to help with any of your insurance needs.
- Andrew"
Krystal Bayrd
October 2, 2026
5
out of
5
rating by Krystal Bayrd
"Teresa was amazing to work with. Prompt communication and very friendly. Made sure I was happy with coverage :)"
We responded:
"Krystal,
Thank you so much for sharing your positive experience! It's wonderful to hear that you had such a great time working with us and that you were pleased with your coverage. We truly appreciate your kind words and look forward to assisting you with any future insurance needs.
- Andrew"
Harry Johnson
October 2, 2026
5
out of
5
rating by Harry Johnson
"Amy is an asset. She is easy to deal with and always quick and precise. State Farm is a premium price but the customer service is worth it."
We responded:
"Harry, we’re glad Amy provided quick and precise service. We appreciate your trust and support! - Andrew"
Hector Quiroga
October 1, 2026
5
out of
5
rating by Hector Quiroga
"She was very thorough and accurate. She was also patient and nice while answering my questions. She is a great asset for State Farm!!"
We responded:
"Hector,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience. We truly appreciate your kind words and are thrilled to know that all your questions were answered with patience and accuracy. We're here to help with any of your insurance needs, so feel free to reach out anytime.
- Andrew"
Sharon Giddings
September 29, 2026
5
out of
5
rating by Sharon Giddings
"Love doing business with these awesome people"
We responded:
"Sharon,
Thank you so much for your kind words! We're thrilled to hear that you love doing business with us. It's always a pleasure to assist you with your insurance needs. If there's anything else we can help with, feel free to reach out anytime.
- Andrew"
Fabiano de Freitas Leite
September 22, 2026
5
out of
5
rating by Fabiano de Freitas Leite
"Teresa is very supportive and explain everything in details."
We responded:
"Fabiano, This made our team smile, thank you! A supportive and detailed experience for every customer is the standard our whole team holds itself to every single day. We look forward to continuing to take great care of you! - Andrew"
Joe Cruseturner
September 21, 2026
5
out of
5
rating by Joe Cruseturner
"Andrew Shull is very outgoing and friendly. His staff is great to deal with, knowledgeable and courteous. They have any type of insurance product you desire."
We responded:
"Joe, Thank you so much for the kind words! Outgoing, friendly and knowledgeable service that makes every customer feel welcomed and well taken care of is exactly what our team strives for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Andrew"
Arnika Basnet
September 18, 2026
1
out of
5
rating by Arnika Basnet
"I had a really terrible experience here. There were so many miscommunications throughout the process, and the charges kept being added and removed back and forth, which was extremely frustrating.
What bothered me the most was that they did not clearly explain all the charges and fees upfront. I was given the impression that certain discounts or charges would be handled one way, and then additional charges were added later. I felt like I was constantly having to ask questions and figure out what I was actually being charged for.
I believe customers should be given a clear breakdown of all fees, discounts, and potential charges before making any payment. Unfortunately, that was not my experience here. The lack of clear communication made the entire process stressful and left me very disappointed."
We responded:
"Arnika, We appreciate your feedback and we are sorry to hear the experience felt unclear at times. We want to assure you that transparency and clear communication are things our team takes very seriously, and we regret that did not come through in your experience. Insurance processes can sometimes involve moving parts that shift during the setup process, and we always aim to keep our customers as informed as possible throughout. We would welcome the opportunity to connect with you directly to clear up any outstanding questions and make sure everything is fully explained to your satisfaction. - Andrew"
Jason Stiles
September 15, 2026
5
out of
5
rating by Jason Stiles
"I’ve been with them for a few years now and I have no complaints. They have great customer service and will take care of you!!"
We responded:
"Jason, thank you for taking the time to share your experience and for your continued support over the years! I’m grateful to hear that you’ve had positive experiences with my office and our customer service. I truly appreciate you and the opportunity to assist you with your insurance needs. - Andrew "
Shabbir Alibhai
September 15, 2026
5
out of
5
rating by Shabbir Alibhai
"Michelle Morphis at the Andrew Shull agency has been outstanding. I own a Cold Stone Creamery in Houston and came to her with a franchise agreement, a lease, and a long list of coverage requirements that did not all line up. She worked through every one of them with me, re-quoted more than once as the picture changed, and never once made me feel like I was asking too much. Patient, responsive, and genuinely knowledgeable. Highly recommend."
We responded:
"Thank you for sharing such a thoughtful review, Shabbir! I appreciate you taking the time to explain your experience and the care you received while working through your insurance needs. I’m glad my office could provide clear communication and help you work through the details. Your recommendation means a great deal to me, and I’m grateful you chose my office. - Andrew "
Ritesh Kumar
September 9, 2026
5
out of
5
rating by Ritesh Kumar
"Teresa was very helpful in getting my policies done...she worked very patiently providing quotes for all permutations i wanted to try. She was available Friday night 9 pm as well as Saturday morning 8am to accommodate my need to start policy late in night. She made it very easy for me."
We responded:
"Thank you for sharing your experience, Ritesh! I’m glad to hear that my office was able to work through the options with you and make the process straightforward. I appreciate your patience and the opportunity to assist you. Thank you for choosing my office and taking the time to leave a review! - Andrew"
Malik
September 4, 2026
1
out of
5
rating by Malik
"Holy moly these guys don't know when to quit. They've been spamming me for the past 6 months by calling, leaving voicemails, texting, sending letters in the mail. I've already told them I'm not interested, I've blocked their number, but they are still determined to get me to sign up for their over priced insurance policy. Now I know to never go to them for anything."
We responded:
"Malik, thank you for sharing your feedback. Our intention is to make customers aware of our office and the insurance services we provide, not to create frustration. I’m sorry our outreach came across differently, and I appreciate you sharing your perspective. I personally reviewed our database and made sure your contact information was removed from our outreach records. We take feedback like this seriously and will use it to improve how we communicate with people in our community. - Andrew"
Cathy Hanson
September 4, 2026
5
out of
5
rating by Cathy Hanson
"Amy in Andrew Schull’s office has been so very helpful and supportive with me. She helped me take care of a payment concern and looked out for my best interest. Thank you Amy."
We responded:
"Thank you for sharing your experience, Cathy! We appreciate your thoughtful feedback and are glad you took the time to let us know about your experience with our office. We’re grateful for your business and the opportunity to assist with your insurance needs. - Andrew"
Emmett Miller
September 1, 2026
5
out of
5
rating by Emmett Miller
"Andrew has helped me tremendously for my vehicle coverages when othe name brand carriers would not for 3500 pick up.
Go see him for all your insurance needs.
Had questions today on a policy. Michelle was quick to get the information and get back with. Great agency. 5 stars."
We responded:
"Emmett, our goal will always be to leave you with a satisfying experience! My team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! Call us anytime. - Andrew "
Monikah L
August 31, 2026
5
out of
5
rating by Monikah L
"⭐️⭐️⭐️⭐️⭐️
Any was incredibly helpful, knowledgeable, and easy to work with. She made the entire process simple and straightforward. Excellent customer service—I highly recommend her!!!!"
We responded:
"Thank you for sharing such wonderful feedback, Monikah! I’m glad to hear your experience was straightforward and that you received helpful, knowledgeable service. I appreciate your recommendation and am pleased our office could assist with your insurance needs! - Andrew "
Md Talukder
August 29, 2026
5
out of
5
rating by Md Talukder
"They are friendly and also gave me a better price ......"
We responded:
"Hello, thank you for sharing your experience! I’m glad to hear you found our service friendly and had a positive experience with our office. I appreciate you choosing us for your insurance needs and taking the time to leave a review! - Andrew"
Richard Alexander
August 27, 2026
5
out of
5
rating by Richard Alexander
"Teresa made the process of switching insurance companies quick and painless. Thank you!"
We responded:
"Thank you for sharing your experience, Richard! I’m glad to hear the transition went smoothly and that the process was handled efficiently. I appreciate you giving us the opportunity to assist with your insurance needs! - Andrew"
Sam
August 27, 2026
5
out of
5
rating by Sam
"Excellent and courteous service provided by Teresa. Keep up the good work. Kudos to her."
We responded:
"Sam, thank you for the wonderful feedback! I’m pleased to hear you received courteous service and had a positive experience with our team. Your kind words are greatly appreciated, and I’m glad we could assist with your insurance needs. - Andrew "
Vasu Sampath
August 26, 2026
5
out of
5
rating by Vasu Sampath
"Great service from office staff
, especially Michelle and Matt"
We responded:
"Thank you for taking the time to share your feedback, Vasu! I’m glad to hear you’ve had a positive experience with our team. Your kind words are appreciated, and I’m grateful for the opportunity to assist with your insurance needs. - Andrew "
Barbara Baron
August 21, 2026
5
out of
5
rating by Barbara Baron
"Had many questions on my physical damage coverages since my car is old but Michelle @ Andrew shull"s office was extremely polite and helpful. I was with state farm when I owned my home ,including automobile for 32 years in The Colony Tx.and I'm so happy to be back with a company I've always trusted. This agency has been wonderful to work with and so polite. Thank you again"
We responded:
"Thank you for sharing such thoughtful feedback and for returning to our office, Barbara! I’m grateful to hear that you received polite and helpful service and that your questions were addressed. We truly appreciate your continued support and the opportunity to assist with your insurance needs. - Andrew "
wendy Ocampo
August 8, 2026
5
out of
5
rating by wendy Ocampo
"Had really great service and took care of me in minutes!"
We responded:
"Wendy, thank you for the 5-star review! - Andrew"
Kevin Feldt
August 7, 2026
5
out of
5
rating by Kevin Feldt
"Michelle was awesome!! She was very helpful and courteous."
We responded:
"Thank you, Kevin, for the wonderful 5-star review! We’re so glad to hear Michelle was helpful throughout your experience. - Andrew"
Comfort Amiekumo
July 29, 2026
4
out of
5
rating by Comfort Amiekumo
"I have always gotten personalized service and I called frequently and still get listen to"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you've received personalized service! - Andrew"